[A/S] Hott Rod help needed

["Kathleen and Neal Dodge" <kathandneal@xxxxxxxxxxx>]

   We are trying to get a Hott Rod to work in our Atwood 6 Gal Hot 
water heater in our motor home. We found a defective part and 
replaced it but we are still not getting hot water. Power seems to be 
coming through all the wires as we test them, but still it doesn't 
heat water. I read an old post to this board in which the person 
stated that the only instruction they had was to pull the plug, push 
the reset button, which didn't work. I wonder if anyone has any 
solutions or things we can try?
   Thanks,
Kathleen