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Re: [A/S] Factory Service

To: AirstreamList@xxxxxxxxxxxxxxx
Subject: Re: [A/S] Factory Service
From: Airstream12557@xxxxxxx
Date: Tue, 18 Nov 2003 04:45:08 EST
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Tom, I've been to the factory a number of times for warranty work on my 1999 
Safari.  I found the craftsmanship of the repair facility to be excellent.  It 
appears to be staffed by employees with more years of service than the 
factory floor.  I have always made my service appointments by e-mail.  My latest 
contact was Rick March at rmarch@airstream.com.  To get the date you want, make 
the appointment as far in advance as possible.  

The factory has free camping for people in for service.  The customer lounge 
has free coffee, hot chocolate, and cookies.  They also have a computer in the 
lounge for Internet access.

Sam
WBCCI 12557

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