|
I would like to put in a word for the local awning company
(Zip Dee). I stopped in at their factory today and picked up two hinge
bars for the awning on my trailer... I consider their treatment of their
customers first rate....Zip Dee is a fairly small company ( 25 employees ) and
all of their operation is in Elk Grove Village IL....
Once the Zip Dee parts people realized this was my first Zip
Dee awning, I got the full treatment on paper work and a short course on what to
avoid when working on the awning...
When standing facing the awning, the spring is on the left and
the caution is never remove the arm from the head.... the spring is enough to
break a hand or wrist if it lets go... The directions are plain as to how to
disassemble and the parts are all available from the factory ... I was advised
that they ship everywhere and they were very helpful in getting me to the point
where I was confident that I was on the right track to getting the awning back
in first rate working order... ( one of the previous owners had a close
encounter with an imoveable object and bent the bottom piece of the arms , front
and back.... I noticed a problem when we picked up the trailer, but was
overwhelmed with the overall and the fact that the awning arm was tied together
with a bungee cord registered and passed....)
If you have a Zip Dee and have any hint that the unit is not
perfect...
Contact the factory with the serial number and hardware code
if you have it... year installed and the year of the trailer if you
don't....
Get all the instruction material... installation , parts
lists, etc...
Order the parts that need replacing ... ( I would leave the
spring work to a recommended shop)
We practiced with ours today and I think the awning is ready
to go....
See you down the road....
Jim
|