Re: [A/S] novice

[Jack Canavera <jackcanavera@xxxxxxxxx>]

Hunter,
I totally agree with your thoughts.  While I wouldn't
drive 200 miles to get an appliance worked on, any
purchaser of a new A/S gets a 2 year warranty on the
trailer and all components.  Some of the manufacturer
warranties on these components are less than the A/S
warranty, so one would believe that under normal
conditions you need to be careful when getting
something repaired under warranty at a non A/S dealer.

My dealer told me that if I had a component fail while
on the road, call him first.  They would instruct me
as to what action to take.  I assume that means
possibly covering the cost of repair of an item that
is out of manufacturer warranty but under A/S warranty
if no A/S dealer is within a reasonable distance.

Once warranty is over I have no qualms about using
another authorized manufacturer's repair facility to
maintain an appliance product.  When you get into
mechanical components, axle, body structure, things
that are unique to A/S, then a dealer or factory is
where my service will be.

Regards,

Jack